Communication style requires options
8/13/2003
An earlier reviewer decries the liberal leanings of this text. A college introductory course introduces options in skills available for human communication. This text provides students exercises that help identify their current communication style, the answers to the questions then invite discovery and awareness. Once the reader is aware, the opportunity to examine the communication framework each individual uses and how new communication skills can be employed can begin. This text provides a wealth of information to the essential process of communication.
Worst text book ever
5/18/2005
I can't believe I was forced to buy this book from my school for an Oral Communications class. The book has almost no bearing on communication in an office or business setting. It's overrun with ethics, empathy, and bull about feedback. Even the glossary dosent give straight deffinitions. Instead of a deffinition it gives examples. I HATED THIS BOOK. I can say without exageration that I will use this book for kindling in my fireplace.